About Hilton-Baird Collection Services

Hilton-Baird Collection Services has provided award-winning outsourced debt collection services to the UK's SME and corporate markets, as well as some of the most respected invoice financiers, leading banks and insolvency practitioners since 2001.

Our experiences gained during this time have enabled us to adapt our offerings to suit a range of client requirements, from one-off debt recovery and credit control to sales ledger valuations and intensive care strategies.

Our business has been built on getting results as we are typically only rewarded on a ‘success basis’. Given some of the most difficult trading conditions in living memory, with late payment, bad debts and corporate insolvency particularly rife, we have had to constantly improve our service to ensure that our exceptional standards and consistent results continue.

This success has been recognised by Hilton-Baird Collection Services being voted Commercial Debt Collection Agency of the Year in 2008, 2010 and 2011 by Credit Today magazine, whilst our Team Leader, Charlotte Christie, and Senior Collections Advisor, Peter Hepburn, were awarded the Commercial Collector of the Year title in 2010 and 2012 respectively.

Such awards are testament to the continuous investment we put into making our debt collection services the best on the market, with regular training and technological innovation at the core of ensuring a fast, flexible and efficient response to your business’ debt recovery needs.

Tenacious, meticulous and thoroughly professional in our approach, our service is second-to-none and we always endeavour to surpass all expectations to bring positive results to challenging situations.