Debt Recovery Specialists

Why choose us?

As debt recovery specialists, Hilton-Baird’s personal and proactive debt recovery services stand out from the competition.

We believe there is more to commercial debt recovery than simply sending out debt recovery letters to your customers. Hilton-Baird goes further by tailoring our approach to your requirements and employing a range of techniques that are proven to deliver results.

Working closely with your customers by picking up the phone and understanding their circumstances, our debt collection services can ultimately minimise the impact of late payment and maximise the recovery of what you’re owed.

This sympathetic but rigorous approach is guaranteed to deliver results and preserve your customer relations. This tactic has the added benefit of resolving debtor disputes when they arise.

Innovative debt recovery specialists

Our success-only pricing strategy ensures only the highest levels of professionalism and dedication when conducting our commercial debt recovery services. It means that we’re not paid unless we recover your outstanding debts, instilling the confidence in our clients that we will do everything in our power as debt recovery specialists to bring the right conclusion to a difficult situation.

Continued technological investment over the years has resulted in the launch of our state-of-the-art collections platform that allows us to deliver tailored reporting to meet your requirements. Depending on your preference, we can provide weekly or monthly debtor reports and supply them on an ad hoc basis or use a hybrid of the two.

Instructing us to collect a debt can be done over the phone or via email, making it quick and easy to prevent your debts from ageing.

Award-winning debt recovery

Our reputable service landed Hilton-Baird Collection Services Credit Today’s Commercial Debt Collection Agency of the Year award in 2008, 2010 and 2011, demonstrating our proficiency in commercial debt recovery. And on an individual basis, our Team Leader, Charlotte Christie, and Senior Collections Advisor, Peter Hepburn, were awarded the Commercial Collector of the Year title in 2010 and 2012 respectively.

To find out more about how our services can help, call our team of debt recovery specialists on 0800 9774848 or email collections@hiltonbaird.co.uk.

Alternatively, get a debt collection quote to find out how much we would charge should we successfully recover your outstanding debt.