Why choose us?
Hilton-Baird’s personal and proactive debt recovery service stands out from the competition and is guaranteed to surpass expectations.
We believe that there is more to commercial debt recovery than simply sending debt recovery letters to your customers. Hilton-Baird goes further by tailoring our approach to your requirements and employing a range of techniques that are proven to deliver results.
Working closely with your customers by picking up the phone and understanding their circumstances, we can ultimately minimise the impact of late payment of debts and maximise the recovery of what you’re owed.
This sympathetic but rigorous approach is guaranteed to deliver results and preserve your customer relations. This tactic has the added benefit of resolving debtor disputes when they arise.
Our success-only pricing strategy ensures only the highest levels of professionalism and dedication when conducting our commercial debt recovery service. It means that we’re not paid unless we recover your outstanding debts, instilling the confidence in our clients that we will do everything in our power to bring the right conclusion to a difficult situation.
Continued technological investment over the years has resulted in the launch of our new state-of-the-art collections platform that allows us to deliver tailored reporting to meet your requirements. Depending on your preference, we can provide weekly or monthly debtor reports, supply them on an ad hoc basis or use a hybrid of the two.
Furthermore, instructing us to collect a debt can be done over the phone or via email, making it quick and easy to prevent your debts from ageing.
Our reputable service landed Hilton-Baird Collection Services Credit Today’s Commercial Debt Collection Agency of the Year award in 2008, 2010 and 2011, demonstrating our proficiency in commercial debt recovery. And on an individual basis, Charlotte Christie, our Team Leader, was voted Commercial Collector of the Year in 2010 through recommendations by our clients.
This dedication to retaining our position as the UK’s leading commercial debt recovery agency is second-to-none, and we thoroughly believe that our collection service is too.
To find out more about how we can assist, please email collections@hiltonbaird.co.uk or call 0800 9774848 to speak to our team.