SME and Corporate Success Stories

Excuses, excuses – SG Heating & Plumbing

It can often be difficult to know whether a customer’s excuse for not paying your invoice on time is genuine. When a customer of SG Heating & Plumbing refused to pay the remaining £11,000 of a £50,000 contract, we had our work cut out to clarify why and to recover the payment in full.

Making the most of your options – Protan (UK)

Protan (UK) contacted our team in 2012 having failed to recover a £6,000 debt that was more than a year old. Our team quickly set about formulating a strategy to recover the invoice, an approach that led to payment being received in full, in addition to the statutory late payment interest that had accrued.

Reminders going unanswered – Radio Taxis

A common challenge when chasing an unpaid invoice is getting hold of the customer. Our client was owed monies from a nightclub but, with nonstandard office hours, contacting the relevant persons was proving difficult. We worked quickly to recover the invoice value in full, plus statutory interest.

Tackling late payment – Shore Cast Solent

Today’s challenging climate of late payment has meant that a helping hand from an experienced outsourced debt collector can be a valuable resource to call upon to support in-house collections activity. Shore Cast Solent witnessed this firsthand as we recovered an outstanding debt on their behalf.